Screen the right customers at the right time

ThirdEye

real-time

customer

screening.

Screen the right customers at the right time

ThirdEye

real-time

customer

screening.

About

Our flexible screening catches changes in customer risk instantly through real-time API integration or automated batch monitoring against global watchlists. The result? Better due diligence, less risk, and complete confidence in who you’re doing business with.

Key benefits

Never miss a risk signal

Automatic screening means new risks get caught immediately.

Make smarter 
decisions, faster 

Our customizable risk scoring tells you exactly what matters most.

Adapt fast when the 
stakes are high

Update screening rules instantly when new threats emerge or regulations change.

About

Our flexible screening catches changes in customer risk instantly through real-time API integration or automated batch monitoring against global watchlists. The result? Better due diligence, less risk, and complete confidence in who you’re doing business with.

Key benefits

Never miss a risk signal

Automatic screening means new risks get caught immediately.

Make smarter 
decisions, faster 

Our customizable risk scoring tells you exactly what matters most.

Adapt fast when the 
stakes are high

Update screening rules instantly when new threats emerge or regulations change.

Key features

Premium Watchlist Coverage

Screen against global PEP and sanctions lists with confidence. Our trusted data from Dow Jones Risk and Compliance and LSEG World-Check gives you comprehensive coverage from the industry’s top providers.

Intelligent matching engine

Catch the risks that matter. Our configurable matching engine uses advanced fuzzy logic to detect variations and reduce false positives, so your team can act faster and with more clarity.

Rules testing sandbox

Don’t compromise protection. Fine-tune thresholds, scoring and frequency to reflect your risk appetite, compliance obligations and business model.

Unified investigation workflow

Bring everything together. Screening results flow straight into a unified workspace with full audit trails and case management, helping you stay efficient, transparent and ready to report.

Key features

Premium Watchlist Coverage

Screen against global PEP and sanctions lists with confidence. Our trusted data from Dow Jones Risk and Compliance and LSEG World-Check gives you comprehensive coverage from the industry’s top providers.

Intelligent matching engine

Catch the risks that matter. Our configurable matching engine uses advanced fuzzy logic to detect variations and reduce false positives, so your team can act faster and with more clarity.

Rules Testing Sandbox

Don’t compromise protection. Fine-tune thresholds, scoring and frequency to reflect your risk appetite, compliance obligations and business model.

Unified Investigation Workflow

Bring everything together. Screening results flow straight into a unified workspace with full audit trails and case management, helping you stay efficient, transparent and ready to report.

Download our customer 
screening fact sheet

Download our customer 
screening fact sheet

Financial crime is relentless—but so are we.

What our clients say

Engaged and responsive from day one

“As a new customer of ThirdEye, we’ve been thoroughly impressed with the level of support and professionalism shown throughout the implementation. After moving from a previous provider due to poor service, the contrast has been clear. ThirdEye has been engaged, responsive, and proactive from day one. The smooth onboarding and early partnership experience have set a strong foundation for what we see as a long-term relationship.”

Clive Pedersen
Heartland Bank

A true partner in compliance

“ThirdEye has been instrumental in improving our compliance productivity – eliminating lengthy delays and supporting real-time monitoring across our Pacific Island operations. Their responsive team and deep understanding of our needs make them feel like a true partner as Fexco continues to grow.“

Rupali Baroza
Fexco Pacific

Detecting complex patterns before they escalate

“ThirdEye has been instrumental in strengthening our AML/CFT programme, with its transaction monitoring capabilities playing a vital role in identifying and responding to suspicious activity. The platform detects complex patterns that would be challenging to uncover manually, enabling swift action before potential issues escalate.

As financial crime tactics evolve, ThirdEye provides the visibility we need to stay proactive and compliant. Beyond the technology, their team has consistently demonstrated responsiveness and support throughout our partnership. With Fraud Prevention now on our roadmap, we’re excited about the opportunities this opens up for deepening our collaboration.”

Herb Wulff
First Credit Union

A partner who understands our sector

“What has stood out to us is ThirdEye’s commitment to understanding our business and the wider Building Society sector. The team worked closely with us to tailor the solution to meet our specific needs, ensuring it supports both our AML and fraud monitoring objectives. Beyond the technology, they’ve built a strong community among financial crime teams, encouraging collaboration and knowledge sharing across the sector. Their responsiveness and sector insight have made them a trusted partner in helping us protect our members and stay ahead of emerging risks.”

Steve O'Regan
Skipton Building Society

Detection without disruption

“ThirdEye’s transaction monitoring capabilities play a key role in strengthening our financial crime prevention. As a specialist lender, we have a responsibility to ensure we’re not facilitating transactions we shouldn’t, and having tools that identify suspicious activity without slowing down approval times is critical. Documentation fraud remains our biggest threat, and transaction monitoring provides the visibility we need to detect patterns and red flags early.

The team at ThirdEye team understands what we’re trying to achieve, and we’ve built a strong partnership focused on continually unlocking more value from the platform.”

Ben Anderson
Avanti

Better control, greater confidence

“We’ve been very happy with ThirdEye’s transaction monitoring and client screening services. Their team is always quick to respond to support queries and consistently on top of their game. With their help, we’ve gained much better control over our alerts and continue to strengthen our AML oversight with confidence.”

Mark Kirkham
Finclear

Partnership and insights beyond the platform

“ThirdEye has been central to our AML compliance programme for years. Across transaction monitoring, customer screening, and STR and PTR reporting. The seamless goAML integration eliminates the administrative burden of reporting. Beyond the technology, we have valued the partnership approach and insights provided by ThirdEye’s team”

Mark Cubitt
SBS

FAQ

See more FAQs
What watchlist data sources does ThirdEye Customer Screening support?

Choose the watchlist that works best for your business, Dow Jones Risk and Compliance or LSEG World-Check. Both give you PEP, other categories and sanctions lists to screen against, ensuring you meet all your regulatory requirements.

When can I screen my customers?

Screen customers at every critical moment with six comprehensive touchpoints:

  • Whenever you need answers – on demand.
  • During your applicant onboarding process
  • New customer onboarding and initial upload into ThirdEye.
  • When customer data changes, that may affect screening outcome.
  • During daily screening against updated watchlists.
  • Periodically defined by you.
How does real-time screening work during customer onboarding?

ThirdEye integrates seamlessly with your onboarding process to protect your business from the start. When a new customer applies, your system sends their details to ThirdEye for immediate screening against global watchlists. You’ll either receive an all-clear or an alert if there’s a potential match.

If an alert is raised, your analysts can quickly review it to determine whether it’s a genuine risk or false positive – all while maintaining a smooth customer experience. The entire process happens in real time, so legitimate customers aren’t delayed while you stay protected from financial crime risks.

How does the score-based approach help reduce false positives?

Our scoring system significantly reduces the alerts your team needs to review. ThirdEye uses sophisticated fuzzy name matching alongside other data points to score each potential watchlist match, giving you precise control over what triggers an alert.

You set the minimum score threshold that works for your risk appetite. This means you catch real threats without drowning your team in false positives.

How does customer screening integrate with transaction monitoring?

Customer risk profiles enhance your transaction monitoring. When screening identifies a PEP or other high-risk customer, that intelligence flows directly into your monitoring rules, ensuring you apply the right level of scrutiny to the right customers.

Partner with us against financial crime today

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