Customer Stories

Suffolk Building Society partners with ThirdEye

Suffolk Building Society becomes the latest building society to partner with ThirdEye, strengthening its financial crime prevention capabilities. This collaboration reinforces the growing community of UK building societies choosing ThirdEye’s flexible platform to protect their members.

Founded in 1849 and headquartered in Ipswich, Suffolk Building Society serves members across the UK, providing mortgages and savings accounts with a commitment to local communities.

Suffolk Building Society selected ThirdEye after recognising the need for a more flexible financial crime prevention solution. The decision was influenced by the platform’s superior detection capabilities and the strong community of building societies already using the technology: a network that offers valuable peer support and shared expertise in tackling similar compliance challenges.

Will Defoe, Chief Risk Officer at Suffolk Building Society, commented, “ThirdEye’s flexible rules engine will give us the control we need to respond quickly to emerging risks. The ability to configure detection scenarios that match our specific requirements, combined with streamlined case management, means our team can focus their expertise where it matters most: protecting our members from financial crime. Being part of a strong community of building societies using the same platform also provides valuable reassurance and opportunities to share insights.”

Chris Holmes, ThirdEye’s Country Manager, added, “We’re thrilled to welcome Suffolk Building Society to our growing community of UK building societies. Our platform is purpose-built to support mutual organisations like Suffolk Building Society, combining powerful automation with the local expertise and partnership approach that building societies value. We look forward to supporting their team in protecting members and communities from financial crime.”

Suffolk Building Society joins over 40% of UK building societies using ThirdEye, benefiting from shared insights, best practice exchange, and a partner who understands the unique needs of mutual financial institutions.

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