Contact

For non-critical support

Our local support teams in Australia, New Zealand and the UK are available 
8:30 am – 5:00 pm in your time zone. Log into the customer portal for self-help resources or to raise a support request. We’ll respond during local business hours. No portal access? Call our Customer Success team directly.

For critical support

When your system is down or you can’t complete critical tasks, log a ticket in the Customer Portal immediately, then call your local toll-free number: 

UK: 0808 234 1286 
AU: 1800 049 945 
NZ: 0800 523 376 
We monitor these numbers 24/7 for critical issues—you’ll never be left without support.