ThirdEye blog

ID-Pal and ThirdEye join forces to fight fraud and financial crime 

New strategic partnership combines AI-powered identity verification with AML monitoring and reporting. 

Cyber criminals have gained momentum thanks to increased global disruption and advancements in AI technology. Now two leading providers have banded together to deliver an end-to-end identity verification and AML solution across New Zealand, Australia and the United Kingdom.   

Trusted identity and business verification provider, ID-Pal, and complete AML solution, ThirdEye, have announced a strategic partnership to equip financial institutions and regulated organisations in the fight against fraud and financial crime.  

ThirdEye General Manager Hamish Shaw pointed to AI advancements as a key catalyst for the partnership. “The financial crime landscape has never been static, bad actors are always evolving new techniques to keep us on our toes. Now, with AI accelerating the threats, it’s so crucial for those of us on the right side to work together to ensure we stay ahead,” he said.

The announcement comes amid heightened scrutiny of mortgage fraud across Australia’s banking sector, and after the Cyber Threat Report 2026, released October 2026 by New Zealand’s National Cyber Security Centre (NCSC), predicted that by early 2027 malicious actors could have access to capabilities currently only available in frontier models¹. In August 2026, AUSTRAC’s Fintel Alliance identified potentially hundreds of millions of dollars in suspected fraudulent mortgage loans across 10 major Australian banks, exposing vulnerabilities involving falsified documents, misrepresented employment and misleading financial information. In New Zealand, the NCSC also highlighted the escalating severity of cybercrime and extortion, including several large-scale data breaches exposing the identity information of thousands of New Zealanders. This information can be used to access customer accounts, or set up new fraudulent ones, making it more important than ever for institutions to know who their customers are at onboarding, and monitor their ongoing activity.

Commenting on the partnership, Colum Lyons, CEO and Founder of ID-Pal, said: 

“Fraud and financial crime know no borders, and increasingly, neither does the technology used to commit them. ThirdEye has built a strong AML proposition across Australia, New Zealand and the UK, and we’re delighted they’ve chosen ID-Pal to power identity and business verification within it. Together, we can help organisations establish trust at onboarding and manage fraud and compliance risk throughout the customer lifecycle.” 

ID-Pal’s Know Your Customer (KYC) and Know Your Business (KYB) capabilities use AI-powered technology to authenticate identity documents, verify individuals and businesses, and support fraud detection. Its privacy-preserving approach protects sensitive customer information while delivering real-time verification results.  

ThirdEye’s AML platform combines smart automation with local expertise to deliver a secure system that supports banks, financial institutions and other highly regulated organisations in the fight against financial crime. With flexible models delivering customer screening, transaction monitoring, case management and regulatory reporting, it empowers them to protect their customers, manage risk and meet ongoing compliance requirements.

Institutions in Australia, New Zealand and the United Kingdom can now access ID-Pal’s document authentication, biometric verification and address verification capabilities alongside ThirdEye’s existing modules. Delivering a more streamlined, scalable solution for organisations across the regions.

About ThirdEye

ThirdEye’s AML platform helps financial institutions across Australia, the United Kingdom and New Zealand to detect and prevent financial crime. It combines powerful automation with expert local support to provide highly regulated organisations with customer screening, transaction monitoring, case management and regulatory reporting.

Trusted by more than 170 reporting entities globally, ThirdEye processes more than 350 million transactions a year, screening over 20 million customers every day.

Launched in 2012, ThirdEye is owned and developed by Jade Software, a certified B Corporation™ with an almost 50-year track record of delivering robust business solutions worldwide. Part of the Skipton Group, Jade is headquartered in New Zealand with offices in the United Kingdom and Australia.

Learn more at jadethirdeye.com

About ID-Pal

ID-Pal is the leading platform for trust, risk and compliance automation across the customer lifecycle, trusted by leading global enterprises across financial services, payments, fintech, professional services and other regulated industries.  

ID-Pal brings identity and business verification, document authentication, global database checks, AML screening and ongoing monitoring into a single platform, enabling organisations to establish trust, automate compliance and manage risk.  

With coverage of more than 16,000 identity documents and 400+ data sources across 250+ countries and jurisdictions, ID-Pal delivers the depth, accuracy and scale enterprises need to detect fraud, establish trust and continuously monitor risk.  

Learn more at www.id-pal.com  

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