Customer Screening – part 2

In part 1 of our Customer Screening webinar, we walked through ThirdEye’s ‘Manage Screening’ settings. In part 2 (this session), we get hands-on with what happens after the screening runs: understanding your alerts, working through them efficiently, and making sure genuine threats get the attention they deserve.

Topics covered:

• How alerts are created: understanding what triggers an alert and how ThirdEye builds and queues them
• Navigating the watchlist alerts screen: priority alerts, filtering, sorting and assigning work across your team
• Processing an alert: reviewing candidates, comparing watchlist data, recording your decisions and managing the audit trail
• Efficiency tools: bulk actions, the processing toolbar, and exporting alerts
• Tracking progress: using the dashboard to manage open alerts and monitor your team’s workload